10 Tricks to Make Your Customers Smile and Bill More

It would seem that there is no need to remind entrepreneurs that keeping their customers happy should be one of their priorities. It sounds too apparent because having satisfied buyers is one of the golden rules in business. But. When was the last time you thought around making your customers smile?

Something as simple as injecting a little joy into everyday work can be what sets you apart from your competitors.

People develop relationships with you and your business when you treat them the right way.

They stop being simple consumers to become part of the company. These types of people are the most valuable.

1: Don’t Forget your Manners

Saying “please” and “thank you” is just the beginning; try to be kind to the people who buy your products and your workers.

Maintaining good manners is not an option; it is an obligation

This will create a positive atmosphere and leave a  good impression on those who visit your company.

2: Remember Everyone’s Name

People tend to pay more attention when we are addressed by name; it is a way to ensure that the message you are trying to communicate is well received.

Never forget your customers; show them that they are not just another number

A trick to ensure this is effective is to say the person’s name twice in the conversation; this shows that you are focused on them and takes the conversation to a more personal level, which will help you close sales.

3: Tell your Buyers that they are Special

This is one of the simplest things you can do and will give you positive results. We all want to feel appreciated, and even when expressing it with your actions,  it’s always a good idea to say so.

You will brighten his day and make him feel good about himself and, therefore, with you.

Another way to do this is:

Tell someone else how special you think your client is while they’re there. Nothing is better than knowing how well someone thinks of you; it is a sure way to brighten their day.

A smile is the universal greeting

4: Show that you are Doing your Best

Sometimes you can’t do everything someone asks or wants, but if you just let it be known that you’re trying and wish you could fulfill their wishes,  your clients will know how much you value working with them.

Adding that human touch can turn a potentially harmful situation into a good experience for both of you.

5: Keep an Honest Smile

A genuine smile shows you are in control and willing to give the best possible service.

In a difficult situation, it will help you make your buyers see that they can trust you. A warm smile is your best business card.

When closing a deal, a smile will reassure people that they have made a good decision

6: Give Them What They Want

This trick turns an upset customer into a happy one with your service:  Give him what he asks for.

It’s not that the user is always right, but sometimes the best thing to do is make exceptions to restore a good working relationship.

You can turn a situation that could bring you more trouble into an opportunity to show users what you’re willing to do for them.

7: Give a Gift

It doesn’t have to be something big, a book or a gift card is enough, but the detail will always make them happy.

More than one thing, you will be telling them that you appreciate them, as buyers and as people.

One option, too, is to give them a discount or a different product with their order, or if you know other entrepreneurs, you can make an exchange where they provide a product to your customers and you to yours.

This way, you will be making new relationships that can help your business in the future.

Keeping your customers happy generates better sales

8: Surprise them

People are used to being treat uniquely when they spend money, so you have to surprise them.

Always try to pay attention to what they tell you, do not follow a script to the letter. Instead, look for an opportunity when your customers tell you something they want but don’t think it’s possible to say to them that you are the right person to do it.

This is how you close the deal.

9: Never Forget about them

Once a deal is complete, it’s easy to forget about it and move on to try to get the next sale.

Do not think that when you finish a sale,  you have to cut the relationship with your client; stay in touch, perhaps with an email or a call, to say hello.

In these cases, a CRM is ideal for helping you automate this process. But, again, don’t try to sell them anything; just let them know that you think of them as people and not just as a source of income.

A good habit is to send thank you cards when you’ve completed a job to let them know you’ve enjoyed doing business with them.

Try to make them personalize because generic cards sent in bulk will surely end up in the trash without being read.

It doesn’t have to be anything fancy; just a note that makes them feel appreciated is sure to make them smile.

10: Finally, Treat your Employees well

This is also a way of treating your customers well because if your employees are happy and satisfied with their working conditions, they will be willing to give their best and follow your treatment example.

By treating your employees well, you will get them to give their best and reflect their satisfaction on the customer

If you smile, you are happy with your work, and glad to be dealing with people in the business; your employees will emulate these behaviors, which will indeed be reflect in business sales.

These tips will create a pleasant atmosphere in your company; when you are happy, your employees will be satisfice and transmit it to your customers. In addition, following these tricks will help you grow your business healthily and sustainably.