Canon is a Japanese hardware and electronics manufacturing company. It was founded in 1937 and has gone on to become one of the essential Japanese consumer electronics brands. The company has a wide range of products for home and office use. A sampling of Canon product types includes:
- Cameras
- Printers
- Projectors
The company’s printers are some of the best you can get at affordable prices. This guide gives you essential tips for setting up your printer and accessing tech support in case of problems.
Table of Contents
Setting Up Your Canon Printer
After purchasing a Canon printer, you will need to do a basic printer set-up. For this printer set up, consult the following series of steps, along with a manual if one came with your printer:
- Connect the printer to the electricity supply and ensure it’s in a stable and safe space.
- Turn the printer on and ensure it powers up correctly.
- Feed in some paper for printing.
- Connect the printer to your computer for printing using the wired connection if it uses one.
- Follow the printer-specific guide to connecting to your wireless connection if the printer uses wireless printing.
- Send a test job and run the print job. Double-check that the printer is correctly connected and consult with your manual if you have errors.
How to Connect Canon Printer to Wi-Fi?
Wireless printing is a technology that allows your printer to print over a Wi-Fi connection. The advantage of wireless printing with your Canon printer is that it is easy to use and provides a higher level of convenience than setting up wire connections
To connect your printer to the wireless network, ensure that the Wi-Fi access point is turned on and accessible. Then, in the printer’s user interface, select the WIFI network. Enter the appropriate network password if one exists. Then send a test job from your computer. For this to work, the computer must connect to the same network as the printer.
Canon Product Needs a Service – what to do?
If you require a chargeable service for your product (i.e. Maintenance or Upgrade Services), please get in touch with your chosen Canon Authorized Service Partner in advance to discuss the available options.
Please note that some services may not be available from all Canon Authorized Service Partners. In addition, this may offer similar or equivalent services to those provided by Canon.
You can arrange a service for your product by following the below process.
Canon Product is not Working – what to do?
In the first instance, we suggest you refer to our Product Support which contains information that may be useful in helping you resolve your issue. After selecting your product, you can access frequently asked questions, user manuals, drivers, software and firmware downloads.
Alternatively, you can arrange a repair for your product by following the process shown below.
Canon Product Needs to be Serviced or Repaired – what are the next steps?
1 – Locate your nearest Canon Authorized Service Partner
Please use our Service Centre locator to find the details of your nearest Canon Authorized Service Partner.
All Canon Authorized Service Partners are independent organizations and, as such, operate within their terms of service (including fees/charges, turnaround times etc.). Please get in touch with the relevant Canon Authorizing Service Partner for further details before sending an item for service or repair.
2 – Please print and complete the standard Canon repair form to return with your product
This form will provide your chosen Canon Authorized Service Partner with all the information required to investigate the issue with your product, repair it if needed and update you on your request’s status. If you cannot print the form, please confirm the same information in a letter you should send with your product.
3 – Ensure that the product securely packages for transit
You disagree with it by sending an item to a Canon Authorized Service Partner. Therefore It will accept no liability for any loss or damage during transit.
We recommend that your product is safely and securely packaged. Please refer to your User Manual for shipping instructions, as failure to do so may cause further damage during transit. Depending on the product’s value, you may also wish to consider insuring the shipment. You also have the option to take your product(s) in person to a Canon Authorized Service Partner.
4 – What happens next once I have sent my product for service or repair?
Canon Authorized Service Partners are independent organizations operating with their terms & conditions and processes. Consequently, you may wish to contact them before sending any products for repair to discuss their applicable procedures
Conclusion
Canon India Pvt. Ltd. is the sales and marketing subsidiary of Canon Inc., a world leader in imaging technologies. Set up in 1997, Canon India markets a comprehensive range of sophisticated contemporary digital imaging products and solutions in India. However, in sync with its corporate tagline- ‘Delighting You Always’, reinforced by world-class technology, Canon offers an extended product portfolio, including Digital Production Printers, Large Format Printers, Commercial Printers, Multi-Functional Devices, Managed Document Services, Inkjet & Laser Printers, Document and Cheque Scanners, Digital Cameras, DSLRs, Mirrorless cameras, Cinematic Imaging Products, Surveillance cameras and Medical Imaging products catering to the multiple market segments of consumer, SME, B2B, Commercial, Government & PSUs.